| I would like to take a moment to introduce myself and my company to you. I feel it is very important that you know something about the company and the people you will be in contact with at Teddy Bear Pools and Spas.
I am the sole proprietor of Teddy Bear Pools and Spas and began this company out of my parents' home in 1975. Since then, we have become Esther William's largest single-store pool dealership in New England. This has been accomplished by much hard work and on the philosophy that if you keep your customers happy, they will keep coming back and will send all their friends your way. I feel that my best salesperson is a happy customer and I am fortunate to have so many good salespeople out there! Since then, we have also received several awards from Marquis and Hot Springs Portable Spas for our large quantity buying volume and our never-ending desire to make the customer happy.
I can promise you that we care about our customers and we'll be here year after year. But don't just take my word for it, ask around and you'll see for yourself! Our reputation for quality and service precedes us.
I invite you to look at our local competitors and compare. You will find when comparing apples to apples, we offer the best value for your dollar. If you feel you are getting a better deal elsewhere, please get a written quote and some literature. We will be glad to sit down with you to compare value.
I am always interested in receiving your feedback and hearing your opinions, so please feel free to contact me. I'm especially interested in your comments regarding my employees, both the sales staff and the installers. We strive to make sure that you are treated courteously and professionally at all times. If you are not, I would like to know.
It is my sincere hope that we can install a pool or spa in your backyard. Remember, you are buying a company, not just a pool or hpt tub. Thank you for your time and consideration and for giving me the opportunity to serve you.
The Only Place to go when you live in Western Massachusetts.
Sincerely,
Ted Hebert
President and Owner
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